FAQs

Still Need Help?

If you have other questions that aren't answered here, please shoot us a message on live chat. A real human will reply ASAP.

You're also welcome to send us an email to: hello@illuminatelive.store

What to know before you've purchased

We are upfront and fully transparent with our pricing. You can see our full list of products and prices when you subscribe to see the catalogue.
We stock the generic versions of common weight loss injections, commonly available in Australia.

If you're currently taking Ozempic or Wegovy (generic name: semaglutide) or Mounjaro (generic name: tirzepatide)- you're covered with our product range. These are medically proven medications shown to deliver safe, effective results. You can use the same dose of our generic medications as you do with the brand medications, and you can expect the exact same results.
We sure do! When you buy a 3 month starter kit for $180 (plus FREE shipping), this equates to just $15 a week. There's no typo. Look out for our Slim 3 month bundle in the catalogue for our most cost-effective weight loss medication delivered straight to your door.
Because it’s the smarter, more flexible, and more affordable way to buy the exact same medication.

GLP-1 medications like Semaglutide and Tirzepatide are made from the same active ingredients found in branded pens such as Ozempic® or Mounjaro®. The only difference is how they’re packaged.

Our vials contain the pure, sterile medication in powder form — which is how it’s manufactured before being put into expensive pre-filled pens.

By supplying it this way, you:

✅ Save hundreds – you’re not paying for the pen device, branding, or overseas markup.

✅ Get more flexibility – you can easily draw up your prescribed dose, rather than being locked into one fixed setting on a pen, or having to count clicks.

✅ Keep it fresh – powder form stays stable longer and is mixed (reconstituted) with sterile water right before use.

✅ Use less plastic – one small vial replaces multiple bulky disposable pens.

✅ Same medicine, same results – just a smarter, more cost-effective way to take control of your journey.

At Illuminate Life, we believe Aussies deserve the same medication without the brand-name price tag — and vials make that possible.
1. Register your email to be sent the catalogue instantly.

2. Read the catalogue and find your product codes.

3. Add those products to your cart online and go through our secure checkout. If you order before 1pm QLD time on a weekday, we ship it out to you the same day, otherwise it will go out the next day.
Free shipping on orders over $60. All orders receive tracking from Australia Post. Spend over $300 and we'll send it express post.
Fast! If you order before 1pm QLD time on a weekday, we ship it out to you the same day, otherwise it will go out the next business day. We use Australia Post and are bound to their delivery timeframes. Be sure to see the AusPost site for their delivery timeframes from Brisbane.
There are no hoops to jump through for us. We will not ask you for your BMI or personal health information.
You are able to choose the product you wish from semaglutide (Wegovy/Ozempic) or tirzepatide (Mounjaro).

Semaglutide is our best value for money product and has been shown to have an average of 14.9% of bodyweight loss in clinical trials.

Tirzepatide is slightly more expensive, though has been shown to provide an average of 21% of bodyweight loss in clinical trials.
No. We don't believe in locking you in and we do not store your payment details. Instead you can purchase our products in easy monthly bundles. Just don't forget to set a reminder to reorder for next month!

What to Expect When Starting GLP-1s

Some people feel differences in the first week (like less appetite or fewer cravings). Others may take 2–3 weeks. Both are normal.
It’s that constant chatter in your brain about eating — the “what can I snack on next?” loop. GLP-1s help turn that noise down.
Yes — many people find smaller meals keep them satisfied. That’s part of how these medications help you manage intake without feeling deprived.
Everyone’s different. Some notice steady weekly changes, others see the scale shift more slowly. Focus on consistency, not speed. Some people only start to notice a shift as they increase their dosage, as the medication has a cumulative effect as it builds up in the body. Typically the starting dose for the first month is for easing your body into the medication, it's not considered a therapeutic dose that will result in weight loss. We recommend giving it 3 months of treatment and if you don't see any change in weight after this time (in conjunction with dietery changes) you should discuss this.
Mild nausea, bloating, or feeling fuller than usual are common and usually pass as your body adjusts. What's not normal is severe or ongoing vomiting, constant stomach pain, dizziness, or any reaction at the injection site (red, hot, swollen) — if this happens, contact a healthcare professional straight away.
Yes — the medication helps reduce hunger and cravings, but long-term results come from pairing it with balanced choices and movement that works for you.
It doesn’t mean it’s not working. Sometimes it takes longer, or changes are subtle at first. Give it time and track small wins like energy, mood, or portion sizes.
Yes, but take it easy. Alcohol can make nausea worse and affect blood sugar control. Many people naturally feel less inclined to drink once they start.
Some side effects are normal and manageable. If you increase your dose too quickly or too much at once, this can increase your side effects.

Typically you should stay at the same dose for at least 4 weeks before increasing. Some people do see an improvement by increasing doses in smaller increments than the 'typical' dosing schedule (for example, going from 2.5mg to 3.75mg, then to 5mg).

If side effects are bothering you, slow down, give your body time to adjust, and talk to your healthcare provider.

Our Latest Articles

Explore our evidence-based, no-BS articles built to help you understand how these medications work, what to expect, and how to make them work best for you.

Read More articles
How Trim Builds Up in Your Body: Why You Don’t Feel It Straight Away

How Trim Builds Up in Your Body: Why You Don’t Feel It Straight Away

Learn how Trim (tirzepatide) builds up in your system over time, why the first dose feels mild, and when steady results start...
What Really Happens When You Start Weight-Loss Medication (Week by Week)

What Really Happens When You Start Weight-Loss Medication (Week by Week)

Starting Slim or Trim isn’t a quick fix - it’s a steady, science-backed transformation. This guide walks you through every stage, from...
How GLP1s affect Alcohol in your Body - the risks you need to know

How GLP1s affect Alcohol in your Body - the risks you need to know

Starting GLP-1 medications like Ozempic, Wegovy or Mounjaro? Here’s the truth about mixing them with alcohol. We break down what actually happens...